How We Use Cookies and Tracking Technologies
Last Updated: 10 August 2026
At Biztosítási Ügyfélszolgálati Pont, we use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and deliver personalized content. This Cookies Policy explains what cookies are, how we use them, and your options regarding their management.
By continuing to use our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should disable them in your browser settings or refrain from using our site.
01. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to the site owners. Cookies enable the website to remember your actions and preferences (such as login details, language, font size, and other display settings) over a period of time, so you don’t have to re-enter them whenever you return to the site or browse from one page to another.
Cookies can be classified into different categories based on their duration and purpose. This policy outlines the specific types of cookies we use and why we use them.
02. Types of Cookies We Use
We utilize the following categories of cookies on our website:
- Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website. They enable you to navigate the site and use its core features, such as accessing secure areas and processing transactions. Without these cookies, the services you have requested cannot be provided. These cookies do not collect any personal information and are typically set in response to actions you take (e.g., logging in or filling in forms).
- Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to count visits, identify traffic sources, and see which pages are most popular. This data helps us improve the performance of our site and ensure that users find what they need quickly. We use tools such as Google Analytics for this purpose.
- Functional and Preference Cookies: These cookies enable the website to remember choices you have made (such as your username, language preference, or region) and provide enhanced, more personalized features. They are used to improve your user experience and make our services more tailored to your needs.
- Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be set by us or by third-party advertising networks. They remember that you have visited our website and share this information with other organizations, such as advertisers. These cookies also help measure the effectiveness of our advertising campaigns and limit the number of times you see an ad.
03. Third-Party Cookies
In addition to our own cookies, we also use third-party cookies provided by trusted partners to enhance our services and deliver relevant content. These third parties may use cookies to collect information about your online activities over time and across different websites.
Examples of third-party cookies we use include:
- Google Analytics: To analyze website traffic and user behavior. This helps us understand our audience and improve our content.
- Social Media Platforms: Cookies from Facebook, LinkedIn, and Twitter that allow you to share content from our website on your social networks and may also be used for targeted advertising.
- Advertising Networks: Cookies that help us deliver relevant advertisements to you on other websites based on your browsing history and interests.
Please note that we do not control the setting of third-party cookies. We recommend that you review the privacy and cookie policies of these third-party services to understand how they handle your data.
04. How We Use Cookies
We use cookies for the following specific purposes:
- To authenticate and maintain your user session, ensuring secure access to your account and policy information.
- To remember your preferences and settings so that you do not have to re-enter them each time you visit.
- To analyze and measure the performance of our website, identify areas for improvement, and ensure optimal functionality.
- To provide you with personalized recommendations and content based on your interests and past interactions.
- To deliver targeted advertisements that are relevant to you and to assess the effectiveness of our marketing efforts.
- To prevent fraud and enhance the security of our services.
We do not use cookies to collect sensitive personal information, such as your financial details or health data, unless it is strictly necessary for providing the services you have requested.
05. Your Rights and Choices Regarding Cookies
You have the right to control and manage how cookies are used on your device. There are several ways you can do this:
- Browser Settings: Most web browsers allow you to block or delete cookies through their settings. You can typically find these options in the "Preferences," "Options," or "Settings" menu of your browser. Please note that blocking certain types of cookies may affect the functionality of our website and your user experience.
- Opt-Out Tools: For analytics cookies, you can use the Google Analytics Opt-Out Browser Add-on to prevent your data from being collected. For advertising cookies, you can visit the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out page to manage your preferences.
- Cookie Consent Banner: When you first visit our website, we display a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by adjusting your browser settings or using the tools mentioned above.
Please be aware that disabling cookies may limit your ability to use certain features of our website, such as accessing your account or completing online applications.
06. Updates to This Cookies Policy
We may revise this Cookies Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies and how you can protect your privacy.
Your continued use of our website following the posting of any changes constitutes your acceptance of the updated policy. If you do not agree with any modifications, you should adjust your cookie settings or discontinue using our services.
07. Contact Us
If you have any questions, concerns, or requests regarding our use of cookies or this policy, please do not hesitate to contact us. We are here to assist you and provide clarification as needed.
Our Data Protection Officer (DPO) is available to address any privacy or cookie-related inquiries. We aim to respond to all communications promptly and thoroughly.